How to Strengthen Relationships with Parcel Carriers

You have options for your parcel carriers.

Think of your relationship with parcel carriers like dating. You aren’t married, as much as the parcel carrier would like to make you think you are. There are options out there for you.  You are in the driver seat. The key is good communication and clear expectations.  You’ll be amazed at how much they’ll do for you (like lower rates or better service).

• Keep the Lines Open: Regular check-ins aren’t just for your team—they’re for your carriers, too. Discuss what’s working and what’s not. Clear communication builds trust.
  

• Reward Good Behavior: If a carrier consistently meets expectations, show some love. Acknowledgment goes a long way in fostering loyalty and securing perks.
  

• Don’t Put All Your Eggs in One Basket: Yes, loyalty is great, but diversification is essential. Relying too much on one carrier can backfire when rates spike or service dips.

Great relationships lead to great deals. Want to know how to make it work with your carriers? Let’s chat.