As peak season approaches, carrier choice can’t be left to habit. Data-driven tracking of delivery performance, costs, and surcharges separates reliable partners from costly weak links. With surcharges climbing faster than base rates and contract flexibility shrinking, shippers who use performance metrics to guide negotiations and carrier mix will protect both margins and customer satisfaction.

Freight audits catch errors in shipping invoices, recover money, and prevent future issues. It's like finding cash in your logistics!